Contact MortgageCalc
Have a question about our tools, need help with a calculation, or want to share feedback? We are here to help. Reach out using the form below or email us directly.
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Other Ways to Reach Us
Before You Contact Us
Many common questions about our mortgage calculators, formulas, and methodology are already answered in our comprehensive resources. Before reaching out, you may find the answer you need in one of these sections:
Quick Self-Service Resources
- Frequently Asked Questions (FAQ) — Covers the most common questions about how our calculators work, what data inputs are required, and how to interpret results.
- Mortgage Glossary — Definitions for over 100 mortgage and real estate terms, from APR and ARM to yield spread premium and zero-closing-cost refinance.
- Mortgage Blog — In-depth articles on home buying strategies, refinancing decisions, rate trends, and step-by-step calculation guides.
- Disclaimer — Details on the educational nature of our tools and why calculations should be verified with a licensed loan officer.
- Our Expert Team — Learn about the qualifications and experience of the analysts and editors behind MortgageCalc.
Common Topics We Can Help With
Our support team handles a wide variety of inquiries. Here are the most common categories and what to include in your message for the fastest resolution:
Calculator Support
If a calculator is producing unexpected results, please include the exact input values you entered (home price, down payment, interest rate, loan term), the output you received, and the output you expected. Screenshots are extremely helpful. Our team will compare your inputs against our formula logic and the standard amortization equation M = P[r(1+r)^n]/[(1+r)^n-1] to diagnose any discrepancies. Note that minor differences of a few dollars between our output and your lender's quote are often attributable to different rounding methods, escrow assumptions, or rate lock timing.
Bug Reports
If you encounter a visual glitch, broken link, or non-functional feature, please tell us which browser and device you are using (e.g., Chrome 122 on Windows 11, Safari on iPhone 15), the specific page URL, and a description of the issue. If possible, include a screenshot or screen recording. Our development team triages bug reports daily.
Content Feedback and Corrections
We take accuracy seriously. If you spot a factual error, outdated statistic, or misleading statement in any article or calculator description, please reference the specific page URL and the passage in question. Our editorial team — led by Marcus Sterling — will investigate and publish a correction if warranted, typically within 48 hours.
Press, Media, and Partnership Inquiries
Members of the press, podcast hosts, and potential partners can reach our communications team at contact@calcowa.com. Please include your outlet name, deadline, and a brief description of the topic or opportunity. We are happy to provide expert commentary on mortgage rates, housing market trends, lending regulation changes, and consumer financial literacy.